Refunds and Returns Policy
Last Updated: April 24, 2024
1. Scope
This Refunds and Returns Policy applies to all customers of AICartIntel.com (“the Website”) who have purchased digital Consumer Trend Analysis consulting services provided by CB Data Solutions, LLC. Please note that the website serves solely as a platform for contacting and scheduling appointments for these consulting services. This policy governs refund requests specifically related to digital Consumer Trend Analysis consulting services facilitated through the website.
2. Digital Service Refunds
CB Data Solutions, LLC is committed to providing quality digital services. We strive for customer satisfaction and are dedicated to resolving any issues promptly. We understand that circumstances may arise where you may request a refund, and we are here to assist you through the process with professionalism and efficiency.
3. Eligibility for Refunds
- Refunds are available for customers who meet the following criteria:
- The request is made within 14 days of the initial purchase.
- The digital service has not been fully utilized
- The request does not violate our Terms of Service.
- Exceptions are as follows:
- In cases where the research scope of the project extends beyond the 14-day limit and refunds are deemed necessary by mutual agreement between the consultant and the client, special considerations may be made. Any such exceptions will be evaluated on a case-by-case basis to ensure fairness and satisfaction for both parties.
4. How to Initiate a Refund
To initiate a refund, please contact our customer support team at:
- Email: [email protected]
- Or through our websites contact form
Our customer support team will guide you through the process and may request additional information to process your request efficiently.
5. Refund Process
- Upon approval of your refund request for digital Consumer Trend Analysis consulting services, we will initiate the refund to your original payment method within 30 business days.
- Please note that any applicable fees or deductions, including transaction fees or prorated charges for partially used services, will be disclosed in the contract signed between the two parties for services rendered. You will receive a confirmation email once the refund is processed.
6. Non-Refundable Services
- Certain digital services or products may be labeled as non-refundable. These will be clearly indicated at the time of purchase. This includes but isn’t limited to % of services completed and/or utilized which will be disclosed in signed contract between the two parties.
7. Contact Information
If you have any questions or need assistance, please contact us at:
CB Data Solutions, LLC Cameron Bell 704 228th Ave NE Unit #1029 Sammamish, WA 98074
Email: [email protected]
8. Changes to the Policy
We reserve the right to modify or replace this Refunds and Returns Policy at any time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. It’s important to stay informed about any updates, so we encourage customers to check the policy periodically for any changes.
9. Disclosure of Fees and Deductions:
We are committed to transparency regarding any fees or deductions associated with refund requests for digital Consumer Trend Analysis consulting services. While the specifics of these fees and deductions may vary depending on the circumstances of each case, we ensure that they are clearly disclosed in the contract signed between the two parties for services rendered.
Our aim is to provide clarity and manage customer expectations regarding any potential financial implications of refund requests. We strive to maintain fairness and transparency in all our dealings with customers. If you have any questions or require further clarification regarding fees and deductions, please do not hesitate to contact our customer support team for assistance.